Standard Services |
Hourly Rate | |||
On-Site Service Calls | ||||
Basic Rate (per hour), minimum 1/2-hr |
$99.00 | |||
On-Line and/or On-Phone Support | ||||
Basic Rate (per hour), minimum 1/4-hr |
$99.00 | |||
Depot Services | ||||
Basic Rate (per hour), minimum 1/2-hr |
$99.00 | |||
Pick-Up / Delivery Charge | ||||
(per trip, when applicable) |
$15.00 | |||
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Special Services |
Flat Fee | |||
Test Drive / Diagnostics |
$69.00 | |||
Includes: Suggested repairs, updates and enhancements will be assessed and reported to owner. One-Half of this fee will be applied to services authorized by owner. |
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Tune-Up - Residential Systems |
$109.00 | |||
Includes: Several scans are run to remove malware of all kinds (virus, spyware, adware, rootkits ...). All Windows™ updates. Cleanup of Systray, Taskbar, Desktop, Start-Menu... lots more! |
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Data Back-Up/Restore with DVD-R/CD-R (Depot Only) | ||||
Basic Rate (per hour), minimum 1/2-hr |
$129.00 | |||
Includes The Following Files: My-Documents folder, Favorites folder, Desktop folder, accounting data and others (as specified by the owner) |
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System Prep (Depot Only) |
$129.00 | |||
Includes: License validation and Registration. Configuration of: SysTray, TaskBar, Desktop, Start-Menu, IE, Explorer, msconfig, Firewall and Security. Download and install all Windows™ Updates. Install, configure and update antivirus, antispyware, Reader, FlashPlayer, Shockwave, Java, iTunes, Quicktime, Earth-Google and LogMeIn remote support software. Does Not Include: loading any user application software or utilities. Such services can be performed at prevailing rates, shown above. |
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Overhaul / Wipe-N-Load (Depot Only) |
$159.00 | |||
Includes: Backup user data (when possible) Format harddrive Install Windows™ Install, update and configure antivirus Download and install all available Windows™ updates and existing hardware drivers. Configure SysTray, TaskBar, Desktop, Start-Menu, msconfig, Firewall, Security, IE and Explorer. Download and install Reader, FlashPlayer, ShockWave, Java, Earth-Google, iTunes, QuickTime and LogMeIn remote support software. Does Not Include: loading any user application software or utilities. Such services can be performed at prevailing rates, shown above. |
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Pre-Paid Services |
Discount Rate | |||
Block Of Service Hours |
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This saves 10% to 25% off regular hourly rates. The purchased hours can be used for 12-months for on-site, depot, phone or remote services, Monday thru Friday, 9-am to 5-pm. |
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10-Hour Block |
save 10% | |||
20-Hour Block |
save 15% | |||
30-Hour Block |
save 20% | |||
40-Hour Block |
save 25% | |||
More Than 40-Hour Block |
call for quote | |||
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